Introduction
Welcome to CatchON TV Pro, your reliable destination for high-quality IPTV streaming. This Privacy Policy explains how we handle your personal data — from collection and use to storage and protection — whenever you interact with our site or services. We take your privacy seriously and are committed to transparency and security.
By using our platform, you consent to the practices detailed in this policy and in our Terms of Use.
At CatchON TV Pro, we comply with global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This privacy notice applies to anyone who visits our site or uses our streaming services.
If you disagree with any part of this policy, we advise against using our platform.
Information We Collect
When you use CatchON TV Pro, we may collect the following types of data:
- Personal Information: Your name, email, billing/shipping address, and payment details
- Device Information: IP address, browser type, operating system, and device model
- Usage Data: What you watch, how long you stay, click activity, and access logs
- Tracking Technologies: Data from cookies and similar tools (see Cookies and Tracking Tools section)
How We Use Your Data
We use your information to:
- Provide and improve our IPTV services
- Handle subscriptions and payments
- Deliver customer support via chat or email
- Send you service updates and special offers (if you opt in)
- Meet our legal and regulatory responsibilities
Sharing Your Information
We do not sell your data. However, we may share it with trusted third parties under strict privacy obligations:
- Payment processors to complete your transactions
- Technical vendors for hosting and infrastructure services
- Analytics services to improve our platform
- Legal bodies if required by law
All third-party services we use must comply with data protection laws and our own privacy standards.
Data Retention
We retain your personal information only as long as necessary for:
- Managing your account
- Meeting legal, financial, or tax obligations
- Improving platform performance and maintaining support records (up to 6 years unless deletion is requested)
Should you ask us to delete your data, we’ll act on your request without unnecessary delay.
Your Privacy Rights
Depending on your region, you may have the right to:
- Access: You have the right to view the personal data we maintain about you
- Correction: You can request that we update, modify, or remove your personal information at any time
- Limitation: Limit or object to how your data is used
- Portability: Receive a copy of your data (data portability)
- Withdrawal: Withdraw your consent at any time
To exercise these rights, please use the Chat Button in our website Or simply reply to one of our emails.
How We Protect Your Data
We use industry-standard security measures to keep your information safe:
- SSL encryption to protect data during transmission
- Secure servers and firewalls
- Access controls and verification protocols
Though no system is 100% secure, we actively monitor and improve our security practices.
Cookies and Tracking Tools
We use cookies and similar tools to:
- Remember your settings and login information
- Customize your viewing experience
- Analyze usage for performance optimization
You can manage your cookie preferences in your browser. Disabling cookies may limit certain site features.
Children’s Privacy
CatchON TV Pro is intended for users aged 13 and above.
We do not knowingly collect data from users under this age. Once identified, any such data will be promptly removed from our records.
Changes to This Policy
This Privacy Policy may be revised occasionally to align with service updates or changes in legal obligations.
All updates will appear on this page, accompanied by the date they take effect. We recommend checking periodically to stay informed.
Contact Us
Have questions or concerns about your privacy?
Use the Chat Button in our website Or simply reply to one of our emails.
Thank you for choosing CatchON TV Pro — where your privacy and entertainment go hand in hand.
